Our private beta for Joallt Chat is now available. Call us for a demo and to get access.

Privacy

Privacy Policy

Last Updated: [Insert Date]

1. Introduction

Welcome to Joallt LLC (“we,” “our,” “us”). We are a DevOps consultancy based in South Florida, committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website joallt.com (the “Site”) or engage with our services. By accessing or using our Site, you agree to the terms of this Privacy Policy.

2. Information We Collect

a. Personal Information

We collect personal information that you voluntarily provide to us through our contact form or other means of communication. This includes:

  • Name: Your full name.
  • Email Address: Your valid email address.

b. Non-Personal Information

We use Google Analytics to collect non-personally identifiable information about your interactions with our Site, such as:

  • Browser Type and Version
  • Operating System
  • Pages Visited
  • Time Spent on Pages
  • Referral Source
  • IP Address (aggregated data)
  • Device Information

3. How We Use Your Information

We use the information we collect to:

  • Respond to Inquiries: Provide answers and support based on your contact form submissions.
  • Improve Our Services: Analyze usage patterns to enhance the functionality and user experience of our Site.
  • Personalize Your Experience: Tailor content and services to better meet your needs and interests.
  • Communication: Send you updates, newsletters, and marketing communications (only if you have opted in).
  • Security: Protect our Site and users from unauthorized access, breaches, and other security threats.
  • Compliance: Fulfill legal obligations and enforce our terms and policies.

4. Sharing Your Information

We may share your information in the following circumstances:

  • Service Providers: We use Google Analytics to analyze Site usage. Google may collect and process your information in accordance with its Privacy Policy. We do not share your personal information with other third parties without your consent.
  • Legal Requirements: If required by law, regulation, or legal process, we may disclose your information to government authorities or other parties.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Note: We do not sell, trade, or otherwise transfer your personal information to outside parties for their marketing purposes without your explicit consent.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Specifically:

  • Google Analytics Cookies: These cookies collect information about how visitors use our Site, helping us improve its performance and user experience.
  • Essential Cookies: Necessary for the basic functioning of the Site.
  • Preference Cookies: Remember your preferences and settings.
  • Security Cookies: Enhance the security of our Site and protect against fraud.

You Can Control Cookies: Most web browsers allow you to manage or disable cookies through their settings. However, disabling cookies may affect the functionality of our Site and your user experience.

6. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information, including:

  • Encryption: Use of SSL/TLS protocols to encrypt data transmitted between your browser and our servers.
  • Access Controls: Restricting access to personal information to authorized personnel only.
  • Regular Audits: Conducting regular security assessments and audits to identify and mitigate potential vulnerabilities.
  • Data Minimization: Collecting only the information necessary to provide our services.

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.

7. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information:

For California Residents (CCPA):

  • Right to Know: You have the right to request disclosure of the personal information we collect, use, disclose, and sell.
  • Right to Delete: You can request the deletion of your personal information, subject to certain exceptions.
  • Right to Opt-Out: You have the right to opt-out of the sale of your personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within the required timeframe.

For Other U.S. Residents: While the CCPA provides specific rights for California residents, other states may have similar laws. Please contact us if you believe you are entitled to rights under applicable laws.

8. Children’s Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children under 18. If we become aware that a minor has provided us with personal information, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the “Last Updated” date at the top of this policy and, if appropriate, providing additional notice on our Site.